• HOW TO ACCESS VIDEOS

  • Below are five tutorial/walk through videos to hopefully help everyone feel more comfortable with the event. While these videos are intended to help with general technology questions, we can't account for every single possible scenario or issue someone may have - these videos are for guidance. Everything on our platform is standard stuff you'll see on any kind of video or streaming platform on the internet.

     

    For the site itself, it's one of the easiest platforms and if someone knows how to navigate a standard website you will good to go using VX by Live Events. Accessing the site will be as simple as entering their email address.

     

    VX by Live Events does not recommend using built in browsers on a TV as their platform was not developed for those types of browsers. Viewers can try but we cannot guarantee if it will or will not work.

  • How to Access the Virtual Event

    This video shows how to log into the event. Attendees will receive an email with a link. Use that link to access the site. You will be asked to submit the email address you used to purchase tickets. If you cannot find the email with the link, you can click on the button at the top of this page to access the platform.

    Please remember you can only be logged in on one device at a time.

    How to Use the Video Player

    This video shows the different buttons on the video player. The video player is similar to those you see on Facebook, YouTube, Vimeo.

    How to Use the Chat Feature

    There is a chat feature embedded in the platform. Here’s how to use it, view it, and hide it.

     

    *NOTE: Chat is not available on replay, It is only available during the live broadcast on November 14.

    How to use an HDMI Cable to Connect your Device to your TV

    One way to watch the Virtual Gaymes of Gay Bingo on TV screen is to connect your device to your TV using a physical cable. This video describes the use of an HDMI cable to connect a laptop and a television. You may already have this cable, as they are frequently used to connect televisions to DVD players or other peripheral equipment.

     

    Most televisions manufactured since 2005 have an HDMI port, but if you are connecting a phone or tablet to your TV instead of a laptop you will need a different type of cable – HDMI on one end (for the television) and either a USB-C cord or lightening cable at the other end, depending on your device. If you don’t own the correct cable or adapter already, we suggest you bring your laptop, phone or tablet to the electronics department of your favorite store and tell them you want to connect to your device to your television with an HDMI connection.

     

    How to Cast to Your TV

    “Casting” sends the video from your laptop, phone or tablet to your television over a wireless network.

     

    There are many possible combinations of devices and networks, so this video provides an overview of a few different casting scenarios. If one doesn’t work, try another option. A few important requirements: both the casting device and the television need to be on the same Wi-Fi network. The devices also must be compatible, and must be paired through either Chromecast using the Chrome browser or Apple Airplay.

     

    The Virtual Gaymes of Gay Bingo platform does NOT support Roku, Amazon Firestick or other casting devices.

  • FREQUENTLY ASKED QUESTIONS

    CAN I USE THE BROWSER ON MY SMART TV?

    This may work, but it isn’t recommended. The platform wasn’t developed for these browsers and you may not have the optimal experience.

    CAN I SHARE MY VIEWING LINK?

    No. Each viewer must access the platform using a unique, pre-registered email address. Only one device can be logged in a time using each email address.

     

    If members of your group will be watching the Virtual Gaymes of Gay Bingo in different locations or on different devices, we are happy to provide additional access. Please let us know as soon as possible so we can register your guests’ email addresses and they’ll be able to log in smoothly. Contact us at bingo@carolinarain.org or 704-726-0983.

    WHERE CAN I FIND AN HDMI CABLE?

    HDMI and other adapter cables for phones and tablets are available online at Amazon, or in stores like Best Buy, Target and Walmart. We suggest you bring your device with you to the store to make sure you are buying the correct cable, as they can look very similar. You may already own what you need – often, HDMI cables are used to connect a television with a DVD player or other video equipment.

    CAN I REWIND THIS EVENT?

    Yes, but the interactive features are synced with the live broadcast, so we hope you’ll watch it live!

    HELP! I NEED ADDITIONAL LIVE SUPPORT.

    Email: bingo@carolinarain.org

     

    Phone: 704-726-0983